What form of communication is needed to report an alarm?
The primary form of communication for alarm monitoring is through the customer’s telephone landline. If this landline is out of service, cut during an intrusion, damaged at any time, and does not have a dial tone, no signals will be reported to the Security Alarm Monitoring Station! To prevent this occurrence from happening, an optional cellular communication backup unit is highly recommended for all alarm systems. If an armed alarm device is breached and the customer’s landline is interrupted, the local control panel on the customer’s site, will sound the siren and the Cellular Unit will send the alarm signals via wireless communication to the Security Alarm Monitoring Station. Once the landline telephone service is reactivated by the service provider, the control panel will send reported signals via landline at that time.